Dual Screen Portable Dvd Players We Had Problems Portable Disney DVD Player Will Only Play/recognize CD's.?

Portable Disney DVD player will only play/recognize CD's.? - dual screen portable dvd players we had problems

We've recently bought a dual-screen portable DVD from Disney outside of eBay and will be recognized and duplication of CD's. When you play a DVD in just a scan and analysis time, but never leads to a menu. I have a cleaner of optical disc does not work, leave for two hours, if not work the moisture problem. He asked whether it is a common problem with a simple solution.